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Returns & Exchanges

BAPE® US Official Online Store accepts returns on unworn, unwashed items with original tags and packaging within 14 days of the delivery date. Please note that certain exclusive collaborations and limited-edition items are considered final sale and are not eligible for return or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to return.

  • 2.
    Print Prepaid Label

    Once your request is authorized, download and print the prepaid UPS shipping label provided via email.

  • 3.
    Pack Your Items

    Securely pack the items in their original BAPE® packaging, ensuring all hangtags and dust bags are included, and attach the shipping label.

  • 4.
    Drop Off & Refund

    Drop off the package at any authorized UPS location; your refund will be processed to the original payment method within 7-10 business days of receipt.