Returns & Exchanges
BAPE® US Official Online Store accepts returns on unworn, unwashed items with original tags and packaging within 14 days of the delivery date. Please note that certain exclusive collaborations and limited-edition items are considered final sale and are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to return.
- 2.Print Prepaid Label
Once your request is authorized, download and print the prepaid UPS shipping label provided via email.
- 3.Pack Your Items
Securely pack the items in their original BAPE® packaging, ensuring all hangtags and dust bags are included, and attach the shipping label.
- 4.Drop Off & Refund
Drop off the package at any authorized UPS location; your refund will be processed to the original payment method within 7-10 business days of receipt.
